Category Archives: Holiday Shopping

Retail Workers of America, We Thank You

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JLL asked shopping center retailers, “What is the craziest thing you’ve seen a customer do during the holidays?” After reviewing the responses, we wish to extend our gratitude to each and every person on the front lines of commerce. You guys put up with a lot.

Top 4 Categories of Customer Craziness

You would be forgiven if you mistook these statistics for an Alcatraz cell block report. The top responses fell within… Read More

Holiday Pulse: Greg Maloney’s Five Black Friday Trends

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Yesterday, I traveled around Atlanta to get a feel for how Black Friday was performing and live tweeted my experience. I spent 12 hours shopping, and put more than 200 miles on my car while covering the entire north side of the city. Here are my five key takeaways:

1. Thanksgiving day openings just took away from Black Friday door busters, but those that didn’t open Thursday were packed, Home Depot to name one.

2. The only stores… Read More

Holiday Pulse: Shoppers Rest Up & Refuel Before They Hit Stores

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After a strong start on Thanksgiving evening, traffic died down overnight and remained lighter than past years this morning according to JLL-managed centers Holiday Pulse report.  Much like last year, retailers that opened yesterday traded Black Friday morning sales for Thursday evening sales but the impact was greater as more retailers opened on Thanksgiving Day this year.  All centers expect traffic to pick up later today after the diehard shoppers rest… Read More

Holiday Pulse: Malls Reported Strong Traffic on Thanksgiving

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Shoppers did in fact hit the mall after the turkey tryptophan wore off last night, according to JLL’s Holiday Pulse Survey, which looked at a cross-section of JLL-managed properties in the U.S.  By all accounts, traffic was strong across the board and JCPenney and Victoria’s Secret were two of the biggest winners of the day.

Check out the top 6 center recaps of Thanksgiving Thursday:

  • South Park Mall: “Lines were in full force beginning at
  • Read More

Twitter Takeover: Greg Maloney to take over @JLLNews feed on Black Friday

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Maloney Black FridayTo commemorate and celebrate the official start of the holiday shopping season, retail guru @Greg_Maloney will take over the @JLLNews twitter account on Black Friday, November 28th between 6am ET and 6pm ET to answer your questions on the retail industry’s performance, and share live updates from JLL-managed malls around the United States.

For additional insights… Read More

Shopper Traffic Expected to Increase this Holiday Season

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Image copyright of  http://omnichannel.me/

Image copyright of http://omnichannel.me/

Shoppers’ time, peer recommendations and attention are priceless commodities that retailers are vying for year-round and even more so during the holiday season. More than 85% percent of respondents to JLL’s holiday sentiment survey expect foot traffic this holiday season to increase… Read More

Who’s Hiring for the Holidays? 40% of Retailers to Increase Staffing

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Image copyright of http://galleryhip.com/

Image copyright of galleryhip.com

 

The countdown to Black Friday begins – 10 days till the busiest shopping day of the year. So, who’s hiring for the Holidays?

To provide a better customer experience, more than 95% of respondents to JLL’s recent survey indicated their staffing will remain the same or increase compared to last year, with nearly 40% reporting… Read More

Shoppers Hit the Snooze Button this Black Friday

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photo1UPDATE: JLL Retail managed shopping centers report that late night Thanksgiving shopping excursions kept the crack-of-dawn shoppers in bed a little longer this morning. The mad dash to the mall was delayed, with most centers seeing an increase in traffic between 10 a.m. and 12 p.m., and steady shoppers since then.

Retailers within JLL Retail managed centers are reporting bustling corridors and strong sales.… Read More

Is Thanksgivingukkah the new Christmakah?

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This year the first day of Hanukkah falls on Thanksgiving, a very rare occurrence that won’t happen again for more than 70,000 years.  In this Wall Street Journal article, discover what effect retail experts say this may have on the impending holiday shopping season as retailers brace for ‘Thanksgivingukkah.”  Will there be two Black Fridays???

Click here to read the article

www.jllretail.com

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