Category Archives: Technology

What Does the Future of Retail Look Like?

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We all spend a great deal of time looking to the future to try and second guess how cyclical and structural change will play out in the world of retail. Retail is dynamic, change is a constant and we can be sure that the future of retail holds some ‘unknowns’. Here is a short video we put together to explore 10 trends reshaping retail; we also identify the key to embedding… Read More

Technology Overload Leads to Better Tools for Retail Customer Engagement

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TechIn a world of technological advancements that can lead to a serious case of consumer information overload, two mobile technologies are emerging as the front-runners in the race to successful shopper engagement: Bluetooth Low Energy (BLE), also known as Beacons, and Near-field communications (NFC). Both technologies are capitalizing on emerging consumer behaviors that includes a dramatic uptick in the amount of consumers who… Read More

The New Scarcest Resource: Shoppers Attention

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Why, when and how consumers shop has shifted drastically during the last 25 years. We live in a world of ‘choice exhaustion’, clutter and indecision – so how are retailers embracing technology and breaking through the noise? On May 20th from 11:00-11:30 a.m. in the ICSC Coca Cola Happiness Lounge  JLL Retail experts Michael Hirschfeld and Aaron Ahlburn share how retailers are finding innovative ways to stimulate consumers suffering from information overload. During this… Read More