Tag Archives: James Cook

Drones, Driverless Cars? Watch the Live Broadcast of James Cook on Futureproofing Retail

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Cook, JamesDo you need to help your retailer and owner clients future-proof their business? With so much else to do, there’s not time to think about the future. You’re busy just trying to get through the day. Don’t panic — spend  20 minutes listening to James Cook, our Director of Retail Research LIVE… Read More

Supermarket Sweep Part 2: Convenience, Price & Experience

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This blog post is a continuation of  Supermarket Sweep Part I: Grocers Compete, Retail Real Estate Wins. In order to carve out market share in the slowly growing industry, grocery sellers will have to fight tooth and nail in order to prevail in each arena: convenience, price and experience.

1. CONVENIENCE: Make it easy to buy

grocery 10Surrogate shoppers do the hard work for you

It was… Read More

Supermarket Sweep Part I: Grocers Compete, Retail Real Estate Wins

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Do you remember the game show Supermarket Sweep? In it, teams of shoppers would race through the grocery aisles competing to fill their carts with the most expensive items within a time limit. The show turned what many considered a dull weekly chore into a race against time. Back when Supermarket Sweep first aired in the sixties and later when it was revived in the early nineties, the weekly shopping trip… Read More

Starbucks to Bar-bucks: Will Customers Swap Their Coffee for Cabernet?

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One recent evening a team of JLL researchers descended upon a Chicago Starbucks to test out the chain’s new after-four-p.m. drink menu – a concept Starbucks is selectively launching. As the group waited for beer, wine and spicy pepitas, they surveyed the landscape – a student banged away on his laptop, a group of women chatted over coffee drinks and an unkempt gentleman shouted loudly to no one but himself. A… Read More

JLL Announces Dedicated Retail Research Leader

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JLL has invested in the growth of its Retail brokerage and property management service offerings, most recently with the acquisition of the Wilson Group in Los Angeles and Shelter Bay in San Francisco. Now it’s building its retail research platform with the addition of James Cook as the Americas Director of Retail Research. In his new role, Cook will work closely with the firm’s retail experts on data collection that will… Read More