The Pursuit of Happiness: Retailers Renovate for Enhanced Customer Experience

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Ongoing evolution in the retail industry—including near-global access to the Internet and speedy adoption rates of smartphones—is forcing retailers to create a brick-and-mortar shopping experience that rivals the convenience and immediacy of the Internet. As a result, hundreds of retailers in thousands of locations are committing capital to renovating stores for an enhanced overall customer experience. Retailers should consider these three key questions when defining the type and magnitude of renovations… Read More

VIDEO: Livin’ Large: Luxury Retail Market

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http://www.youtube.com/watch?v=bbHPUq7dCYw&feature=share&list=PLA4033257B0454FE4

Designer goods have always held a prominent place on the richest streets in America. On the Las Vegas strip at the ICSC conference, thousands of high street retailers are gathering to determine the best strategies to serve the shopping elite. Experts say now more than ever, luxury brands are including a mix of both physical and online presence.

 

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Beyond Your Backyard, The Global Retail Landscapes Opportunities

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https://www.youtube.com/watch?v=kYFw2LOD_Eg

 

The way retailers use real estate around the globe is fundamentally changing in response to shifts in consumer preferences, spending patterns and robust growth in e-commerce. International retailers are focused on acquiring high-quality retail space in markets with healthy market fundamentals. London, New York, Miami, Houston, San Francisco, Hong Kong, and Shanghai continue to attract top retailers and are outperforming their regional peers. Yet, these markets aren’t the only pockets of… Read More

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Technology Overload Leads to Better Tools for Retail Customer Engagement

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TechIn a world of technological advancements that can lead to a serious case of consumer information overload, two mobile technologies are emerging as the front-runners in the race to successful shopper engagement: Bluetooth Low Energy (BLE), also known as Beacons, and Near-field communications (NFC). Both technologies are capitalizing on emerging consumer behaviors that includes a dramatic uptick in the amount of… Read More

Overcoming the E-Commerce Onslaught: Retail Investment Sales Thriving

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Video may have killed the radio star, but has e-commerce done the same to your local retail establishment? Will the rise of everything from Amazon to Zappos take down the bookstore up the street, your local shoe store? Don’t bet on it.  While the much-touted demise of good ‘ole fashioned “bricks and mortar” stores makes for good headlines, it’s not actually based in fact.  According to JLL’s Cross Sector Outlook released… Read More