3 Questions Smart Retailers are Asking Themselves Now
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http://www.slideshare.net/JLL/the-three-questions-smart-retailer-are-asking?ref=http://www.us.jll.com/united-states/en-us/retail-renovation
1. Are we offering an omni-channel experience?
More and more retailers are striving to build a true omni-channel experience that merges at-home, in-store and mobile commerce into one seamless experience. In other words, if a customer wants to view an item online, purchase it using their phone and pick it up in-store, they can do so in a smooth and effortless way.
Omni-channel is all about continuity of experience and provides the perfect… Read More
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Categories: Americas Retail, Development, Retailers and tagged customer experience, Development, omni-channel, retailers.
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