5 Keys Ways to Keep Customers Coming Back0 Comment
1. EMBRACE THE OMNI-CHANNEL EXPERIENCE: More and more retailers are striving to build a true omni-channel experience that merges at-home, in-store and mobile commerce into one seamless experience. In other words, if a customer wants to view an item online, purchase it using their phone and pick it up in-store, they can do so in a smooth and effortless way. Omni-channel… Read More
Categories: Americas Retail, Development, Logistics / E-Commerce, Malls, Retailers and tagged Customers, Experience, JLL, omni-channel, retail.