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How to Compete with Online Merchants: Use Physical Advantages

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ICSC New York Update: JLL’s Steve Jones says, it’s easy for store retailers competing with online retailers to feel like they are pushing a boulder up a mountain in today’s web-driven economy. The good news for retailers is that not all consumers shop on price alone. The critical components of consumer buying habits are price, customer service and experience. Every consumer weighs these considerations differently, but each store needs… Read More